FAQ

Frequently asked questions

Every question we answer on the site in one place: access and results, pricing, the agent simulator and comparisons, each linked to its page.

Access, results and the free test

From the page: /#faq

What does it cost, and how do I cancel?

The free test and the free deep audit + panel cost nothing and need no card. Starter’s first month is $1, then the list price on our pricing page. You cancel in one click from the panel, with no minimum term; details are in cancellation and refunds.

How is Specoria different from other tools?

Specoria tests the path an agent takes through your store, not only whether an AI mentions you: 27 checks on your public pages, agents in a real browser, “couldn’t check” never counted as a pass, and fix code with steps for your platform. What each kind of tool does, without naming anyone: Specoria and other tools.

Do we need to redesign our site?

No. The changes happen in structured data, feeds, robots.txt and policy pages. Your storefront stays exactly as it is.

Which agents and models do you measure?

Visibility asks ChatGPT, Perplexity and Gemini; simulations on paid plans run Claude-, ChatGPT- and Gemini-based agents in a real browser; Copilot gets a readiness estimate from the same checks. The panel expands as models are updated.

What access do you need to our systems?

None. We only read your public pages, robots.txt, sitemap and product feed. Your team applies the ready-made code, or your expert does it with you on Growth.

When will we see the first results?

You see the free test result within seconds. Leave your email and your deep audit report and panel arrive within minutes. Each fix is verified by re-measuring.

Is Specoria related to Spectora?

No. Spectora is home inspection software; Specoria measures how ready online stores are for AI shopping agents. More on who we are.

Pricing and plans

From the page: /pricing/

How long does the free panel stay open?

Indefinitely. Your test result, deep audit report, 3 quick wins and full criteria table stay visible; plan features stay locked.

How do I pay?

By card with Stripe. You pay from the panel; your card details never reach us. To update your card or cancel, you open Stripe’s secure billing page from the panel. Every payment comes with an invoice for your company.

What if I pay yearly?

Pay for 10 months, use it for 12; billed once a year.

Do you guarantee “Agent-ready”?

No. Nobody can guarantee what agents choose. What we guarantee is honest measurement: the same checks, the same rules and no criterion counted as passed without verification.

Which platforms do you work with?

Shopify, WooCommerce, Magento, ikas, Ticimax, IdeaSoft, T-Soft and custom builds. Ready code and steps are written for your platform.

Does my plan renew automatically?

Yes. Plans renew automatically at the list price at the end of each period until you cancel. The first-month offer applies once; from the second month Starter renews at the list price. Cancel from the panel any time; your plan stays open until the end of the period you paid for and then doesn’t renew.

Agent simulator

From the page: /agent-simulator/

Will the agents place an order or create anything in my store?

No. They stop at checkout and never press the order or payment button. A product may sit in a cart session, the same as when a visitor leaves without buying.

Does my store see this as ChatGPT?

No. Our browser runs on Cloudflare and is identified as Cloudflare’s signed bot. We don’t imitate any assistant, solve CAPTCHAs or use residential proxies.

My bot protection blocked the agents. Is the test broken?

No, that is a finding. Real shopping agents can be stopped the same way. If you want verified agents in, allow them in your WAF or bot settings and run the test again.

Why two agents, and why do they disagree?

Different models find different paths. If every agent gets stuck at the same stage, we report a repeated block and show the technical evidence: each step and screenshot up to where they stopped. If only some do, it’s friction. One run is not a final verdict, so fix the cause and run it again.

Does it work for a hotel or services site?

Yes. The pre-check recognizes from your home page whether it is an e-commerce, accommodation or services site. On a hotel site the agent chooses dates, the number of guests and a room and goes as far as the guest details form; on a services site it finds the service and reaches the contact or quote form, reading which details the form asks for. In both cases nothing is typed into the form and no form is sent. If your booking opens in an engine on another domain, the agent doesn’t follow it there; the report marks that part as “not measured”.

Which stores can I test?

Your own store’s domain. Marketplaces and a short list of large sites whose terms forbid automated agents are excluded. Free runs are limited to 3 a day per visitor.

What happens to the data?

We keep the run and its screenshots for 30 days so the shared link works, then delete them unless you ask for the full report. We store a salted hash of your IP address for the daily limit, never the address itself.

How Specoria compares

From the page: /compare/

Why don’t you name the other tools?

A comparison by name needs a legal review and goes out of date quickly. Categories describe the choice you actually make: what kind of tool you need.

Where do the category cells come from?

From our review of the public websites of 14 tools in October 2026. A cell shows what most tools in that category did at the time; we didn’t buy or test their paid plans.

Can I use Specoria together with another tool?

Yes. Many teams pair a readiness test like ours with a visibility tracker or a catalog platform; the questions they answer are different.