INSIGHTS

Notes on agentic commerce

News, method notes and field observations on shopping agents, open protocols and how stores get ready for them.

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Infrastructure7 min read

Shopify opened checkout to browser agents. What WebMCP means for every other store

Since 28 September 2026, an AI agent in the shopper's browser can read, fill in and submit a Shopify checkout through WebMCP tools, with the buyer's confirmation. What changed, what still needs a human, and what stores on other platforms can do now.

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Turkey8 min read

The Turkish checkout through an AI agent's eyes: seven obstacles and how to fix them

Forced sign-up, province and district menus, Turkish ID numbers, SMS codes, 3D Secure, cash on delivery and bank transfer. What an AI shopping agent can and can't do at each step of a typical Turkish checkout, and what a store can change.

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Guide7 min read

What tires a shopping agent: 33 frictions that slow AI agents down in your store

CAPTCHAs, pop-up storms, prices that only appear after a click, checkout fees that show up at the last step. A checklist of the details that make AI shopping agents slow down, loop or give up, and what to fix first.

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Field notes6 min read

We sent AI agents shopping in a real browser 40 times. Here's where they got stuck.

Four model families, five live stores, two shopping tasks per store. The strongest agents reached checkout every time, but a hidden checkout button, a hard-to-find cart link and missing guest checkout show where stores still lose them.

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Market map6 min read

The agent map, October 2026: four kinds of AI visitors, and the majority you can't see

More than 60 browser and computer-use agents are on the market, but only a few tell your store who they are. A field guide to the four identity classes, what changed this year, and what to do about each.

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Infrastructure7 min read

Bot or buyer? How shopping agents identify themselves to your store

For years, stores built walls against bots. Now some bots arrive on the customer's behalf. Signed agents, the card networks' agent protocols, and why bot protection is now a sales channel setting.

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Agentic commerce6 min read

How do shopping agents choose a store?

Payment protocols, agentic storefronts and shared commerce standards all went live within a year. Getting onto an agent's shortlist now depends on verifiable data, not advertising.

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Turkey6 min read

How shopping agents read your return policy

Turkey's distance-selling return rules changed on January 1, 2026, and in May 2026 the Council of State annulled several exceptions. A guide to bringing your policy in line with the current rules and rewriting it in terms agents can compare.

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Measurement7 min read

Measuring the agent channel: why a single screenshot is misleading

In a study that asked the same question a hundred times, AI assistants almost never gave the same list. Measuring the agent channel properly takes real buyer tasks, repetition and confidence intervals, not rankings.

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Product data7 min read

How to prepare your product catalog for shopping agents

Agents read your product pages, feeds and policy pages, then check them against each other. A hands-on guide to building a catalog agents can verify, from product identifiers to return terms.

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