Pre-contract Information
What you should know before buying a Specoria plan or add-on.
1. Seller
Webtures Ltd (“Seller” or “Specoria”) · Address: 494a Fulham Road, London SW6 5NH, United Kingdom · Company no.: 11948574 (England and Wales) · VAT: [VAT number to be added] · Phone: [Phone number to be added] · Email: contact@specoria.com · Web: specoria.com
2. Main characteristics of the service
- Specoria is a software service (SaaS) that measures your store’s public pages (robots.txt, sitemap, product pages, structured data, policy pages, public product feed), turns findings into tasks with ready-made fix code and verifies fixes by re-measuring. The service is delivered online through the project panel at app.specoria.com.
- Specoria never changes anything in your store without your approval and never places orders; the simulation agent stops at checkout. With the optional store connection, only the changes you approve one by one are written.
- What each plan includes (monthly deep audit, number of agent simulations, expert support, number of competitors, etc.) is as stated on the pricing page and the panel’s “Plans” page at the time of purchase. Add-ons are listed with their prices in the panel.
- How AI agents and answer engines behave is controlled by third parties. Specoria commits to honest measurement and reasonable care for its accuracy; it does not guarantee that agents will choose your store, an increase in sales or the “Agent-ready” level.
3. Total price including taxes, and payment
- Starter: $149 a month or $1,490 a year. Growth: $449 a month or $4,490 a year (paying yearly, you pay for 10 months and use 12). Enterprise is sold by quote.
- Prices exclude taxes. Any VAT or sales tax that applies to you is added, and the total including taxes is shown on the payment page before you pay. There are no delivery or other extra costs.
- Introductory price: the first month of Starter (monthly) is $1 (plus tax). It applies only to a project’s first subscription; the list price applies from the second month.
- Payment is taken by card through Stripe. Card details never reach Specoria; Stripe processes them directly. Each period is charged in advance at its start.
- An invoice is issued separately from the payment with the details you give, as the law requires, and emailed to you within 7 days. The payment receipt Stripe sends is not an invoice.
4. Delivery
Once payment is confirmed, the plan opens in the panel immediately. Subscriptions renew automatically for the chosen period until you cancel; each renewal is charged to the same card at the start of the period.
5. Duration and ending
The contract runs for an indefinite term with monthly or yearly billing; there is no minimum term. Cancel in one click from the panel; your plan stays open until the end of the paid period and you are not charged again. Consumers may instead end the contract at once and get the unused, prepaid part for the remaining days back within 15 days.
6. Right of withdrawal
Business buyers: there is no right of withdrawal.
Consumers in the EU, the EEA or the UK: you have the right to withdraw from the contract within 14 days of its conclusion without giving a reason. Because you expressly ask, on the payment step, for the service to start immediately within that period, if you withdraw you pay a proportionate amount for the service provided until you told us, and we refund the rest within 14 days. You lose the right of withdrawal once the service has been fully provided.
Consumers in Türkiye: the service is supplied electronically and immediately; once it starts at your express request, the right of withdrawal does not apply (Turkish Distance Contracts Regulation, art. 15(1)(ğ) and (h)).
Other consumers: the mandatory consumer law of your country applies. How to withdraw and the model withdrawal form: Cancellation and Refunds.
7. Technical requirements and compatibility
You need an up-to-date web browser; nothing to install. Measurements use your store’s public pages. Fix code is written for Shopify, WooCommerce, ikas, Ticimax, IdeaSoft, T-Soft and custom builds; optional connections work with your account’s permissions on that platform.
8. Complaints
Send complaints and requests to contact@specoria.com or to the postal or registered email addresses above. Consumers can also turn to the consumer bodies and courts of their country of residence; consumers in the EU can find their national consumer body through the European Consumer Centres Network.
9. Contract
On the payment step you are asked to confirm this information, the Terms of Sale and the Terms of Service. The version you accept is recorded and sent to you with the welcome email.