Order tracking
Why it matters Agents track orders for the shopper; without a guest tracking page they can’t follow delivery.
- Category
- Action (cart and orders)
- Weight
- 2 of 100 points
- Critical blocker
- No. If it fails, it only costs its own weight.
- Applies to
- Online stores
- Effort
- 2-4 hours · platform setting
- Score model
- v2.4
How we measure it
We look for an order-tracking link that works without signing in (e.g. “Track order”) among the homepage and product page links. Present passes, absent fails.
What the result page says
These are the sentences in the test result; “…” is replaced by what we found on your site.
- PassedThere’s an order tracking link.
- FailedNo order tracking link was found.
How to fix it
Target: A guest order tracking page (order number + email) and a carrier tracking link are available.
How to verify it yourself
The footer should link to a tracking page that works with order number and email.
Fix it with an AI coding agent
Paste this into Claude Code, Cursor or another coding agent working on your store’s code. Review the change before you deploy it.
You are working on my online store. Specoria’s agent readiness test checks the item below. Fix it so AI shopping agents can read the store and act on it.
## 1. Order tracking (order_tracking)
Target: A guest order tracking page (order number + email) and a carrier tracking link are available.
Reference: https://specoria.com/method/checks/order-tracking/
## Rules
- First look through the codebase and tell me which files or templates you will change, before editing anything.
- Change only what these checks need, and keep the visible page and the structured data saying the same thing.
- Never invent prices, stock, shipping or return terms, reviews or product identifiers (GTIN): take them from the store’s real data or ask me.
- Don’t block or slow down real visitors and don’t add tracking.
- After deploying, run the free test again at https://specoria.com/ to verify the fix.
Where it sits in the 196-criteria framework
The result of this check counts as evidence for these items of the readiness framework:
6.5Order status is queryable via API or webhook