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policy_match

Return window consistency

Why it matters Conflicting terms lower the agent’s trust; it may quote the wrong window.

Category
Consistency
Weight
2 of 100 points
Critical blocker
No. If it fails, it only costs its own weight.
Applies to
Online stores
Effort
30 minutes · developer
Score model
v2.4

How we measure it

We compare the return window in structured data with the one on the returns page. Equal passes, different fails; if either is missing there’s nothing to compare and it isn’t counted.

What the result page says

These are the sentences in the test result; “…” is replaced by what we found on your site.

  • PassedThe return window in structured data matches the returns page (… days).
  • FailedStructured data says … days, the returns page says … days.

How to fix it

Target: The return window in structured data equals the one on the returns page.

How to verify it yourself

merchantReturnDays should equal the window on the returns page.

Fix it with an AI coding agent

Paste this into Claude Code, Cursor or another coding agent working on your store’s code. Review the change before you deploy it.

You are working on my online store. Specoria’s agent readiness test checks the item below. Fix it so AI shopping agents can read the store and act on it.

## 1. Return window consistency (policy_match)
Target: The return window in structured data equals the one on the returns page.
Reference: https://specoria.com/method/checks/policy-match/

## Rules
- First look through the codebase and tell me which files or templates you will change, before editing anything.
- Change only what these checks need, and keep the visible page and the structured data saying the same thing.
- Never invent prices, stock, shipping or return terms, reviews or product identifiers (GTIN): take them from the store’s real data or ask me.
- Don’t block or slow down real visitors and don’t add tracking.
- After deploying, run the free test again at https://specoria.com/ to verify the fix.

Where it sits in the 196-criteria framework

The result of this check counts as evidence for these items of the readiness framework:

  • 6.4 The return policy is machine-readable and matches practice

The framework and its source →

Run the free test See the sample report →